VVX 501, running:
UC Software Version 18.104.22.16871 Updater Version 22.214.171.12447
Environment: BroadWorks R22
In many of our phones' app logs, I see the following lines repeated over and over. None of them appear to be associated with problems as such, but I'm unclear what they could mean.
This first seems to maybe be associated with beginning a new call - it pops into the log when a new call is started either by lifting the handset, pressing the speaker button, or pressing the New Call button:
1205135143|app1 |5|00|AppPhoneC::OnEvCallNewLampState SoMediaSessLampState = 4
The other two, I have no idea. They seem to be low-level errors of some sort, but I haven't experienced any problems directly correlated with either.
1205135137|app1 |4|00|Event: Unrecognizable key - appKeyFunc = 329, scan code 0
1205142430|net |4|00|rtosNetwork net01: netwSend() - sendto() call failed. fd 193 errno=22
I've attached the full app.log file.
I appreciate any help folks here can provide.
welcome to the Polycom Community.
We, Polycom, do not share log explanations with end Customers.
You can await other community members to comment on these but if this is in any way service affecting please open a ticket.
In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.
End Customers are unable to open a ticket directly with Polycom support.
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