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HP Recommended

Good afternoon,

 

We are currently exploring the option of using the range of Polycom VVX series devices in a Microsoft Lync environment.

 

As I understand, configuring a large number of these phones for Microsoft Lync is best achieved through the use of a central provisioning server. In addtion, I note that customisation and configuration of said phones can also be achieved through this provisioning service via XML files.

 

Although my google-fu pulls up many references to the above, I am currently trying to find clear, simple and concise guidance / articles on the below;

 

1.) A step by step guide to configuring and deploying VVX series phones through a central provisioning server, including the setup of the server itself.

 

2.) A reference artcle / guide that describes what each of the .cfg files relates to, and more importantly each of the settings within these files. At this time it all appears very 'needle in haystack' to me. Some of these items offer me useful tips when I hover over them (such as the device base profile in the device.cfg), but finding these options in the first place is not easy for me.

 

I would ultiamtely like to be abel to use this service to deploy phones into a Lync environment that are customised to our own needs without the pain of manual provisioning.

 

Any guidance or references to quality articles and guides would be much appreciated, as much of what I am reading is conuter intuitive and contradicts the last thing I read.

 

Thanks in advance,

Ben

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Ben,

welcome to the Polycom Community.

 

Our Polycom Guru Jeff Schertz describes this in detail in his blog => here <=

The community's VoIP FAQ in addition contains this post here:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello Ben,

welcome to the Polycom Community.

 

Our Polycom Guru Jeff Schertz describes this in detail in his blog => here <=

The community's VoIP FAQ in addition contains this post here:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks Steffan, Jeffs article is exactly what I was looking for - He has so much content that this particular article appeared to elude me!

 

Thankyou for the prompt response by the way.

 

Kind regards
Ben

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