• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I am looking for some assistance in compliance questions and practices for Kari's Law and Ray Baum Act. Primarily the concern is having an "at home user" with a fixed device being able to update their 911 address or location manually. I am wondering if there is a way to get the phone to start with a web page or alert message about 911 address updates upon boot? If the boot notification or message at least requests the customer to open a ticket with our company to update the 911 information on that user, this may cover requirements. Any suggestions how to navigate this would be awesome. Thank you! 

1 REPLY 1
HP Recommended

Hello @dmichaels 

 

we support a form of the Ray Baum's act using VVX phones since 6.4.2

 

More details >here<

 

If you need this for legacy VVX or CCX/Trio phones please work with our support team so we can communicate potential timelines.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.