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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

 

Our customer is busy testing

1 x VVX500

1 x VVX600

And the cameras

 

He has picked up a few issues on their local LAN. Are there any specific ports and IP’s that they need to open on the firewall?

 

They are testing it over a V(A)DSL connection with ViBE at the moment.

 

He has also said the VVX500 with VVX Camera works 100%. Their VoIP engineer can’t seem to get the VVX600 working with the VVX Camera. There is no icon to setup the camera. Is there a firmware upgrade required or something they’ve missed?

 

Please can you help

Thanks

Gail

 

1 REPLY 1
HP Recommended

Hello Gail,

 

The VVX Camera is only supported since UCS 4.1.3

 

Maybe the VVX600 is not running that Software?

 

Best Regards

 

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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