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VVX series - Lync contact status

Clém
Occasional Visitor

VVX series - Lync contact status

Hello,

 

I am currently working on an automatic configuration for the VVX phones with a Lync base profile.

I uploaded a list of Lync contacts on the serveur so I can have access to them from the home screen of the phone.

 

Form of the contact file :

 

<item>
            <ln>user23</ln>
            <fn>test</fn>
            <ct>user23@xxxx.xx</ct>
            <sd>2</sd>
            <rt>3</rt>
            <dc/>
            <ad>0</ad>
            <ar>0</ar>
            <bw>0</bw>
            <bb>0</bb>
</item>

 

I have set the parameter feature.presence.enabled="1".

But I can't see the contacts status on the phone screen.

Is there a way (a tag or something) to indicate in the conf file that they are Lync clients so I can see their status ?

 

Thank you in advance,

 

Clémentine

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX series - Lync contact status

In order to see the status you need to add the contact as a favourite via the Lync client

Replied via a mobile device
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Clém
Occasional Visitor

Re: VVX series - Lync contact status

So it's not possible to have the status when we upload contacts on the serveur ?

The only way is to add them as favourite via the Lync client ?

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX series - Lync contact status

Hello

As already replied the LYNC server populates the favourites via the LYNC client

Replied via mobile device
----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4