Plantronics + Polycom. Now together as Poly Logo

VVX series - answer a call without unlocking

Emin
Occasional Visitor

VVX series - answer a call without unlocking

Hello,

I am testing a couple of VVX phones and cannot find where to allow answering an incoming call without first unlocking the phone.

Is this possible at all?

Having a lock for outgoing call is fine, however the requirement to unlock for incoming calls is somewhat inconvenient

 

Thanks

 

 

 

 

Message 1 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX series - answer a call without unlocking

Hello Eminent

Both the Quick Tip 57215 and the community FAQ post on locking the phone explain:

Allow only authorized people to answer calls

The above is working as designed and a feature request via your Polycom reseller with a business case would be required to change this

Replied via a mobile device
----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2