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VVX series - answer a call without unlocking

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VVX series - answer a call without unlocking


I am testing a couple of VVX phones and cannot find where to allow answering an incoming call without first unlocking the phone.

Is this possible at all?

Having a lock for outgoing call is fine, however the requirement to unlock for incoming calls is somewhat inconvenient







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Polycom Employee & Community Manager

Re: VVX series - answer a call without unlocking

Hello Eminent

Both the Quick Tip 57215 and the community FAQ post on locking the phone explain:

Allow only authorized people to answer calls

The above is working as designed and a feature request via your Polycom reseller with a business case would be required to change this

Replied via a mobile device
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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