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VVX300 Add a softkey for redial.

Occasional Visitor

VVX300 Add a softkey for redial.

Hi I would need help to add a softkey (Keys on buttom of screen on vvx300 ) as a redial Key.


I have search and see other topics on tiss issue pbut nothing helps me.  I would need a step by step help  for the configuration of this.


Thank you. 



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Polycom Employee & Community Manager

Re: VVX300 Add a softkey for redial.

Hello @Jonathan-Reseausolution,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

Please also include if you are using a SIP server or a LYNC / Skype for Business server.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here


Just use the Redial EFK as shown here in different examples:


Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2