Plantronics + Polycom. Now together as Poly Logo

VVX411 background and quick select button text colour change possible?

SOLVED
Sebastian1
Advisor

VVX411 background and quick select button text colour change possible?

Hi Community,

we are rolling out VVX411 phones.

UC Software Version 5.6.0.17325

Updater Version 5.8.0.19248

 

I have setup the config to deploy our company logo as background, the problem I am facing is the background of the logo is white.

The names next to the quick dial buttons are white text as well so the text cannot be read.

Without having a black background it is impossible to read anything, even the settings menu.

Is it possible to change the text from white to something else so we can read the menu items and also read the text next to the quick dial buttons while having a white background?

 

Thanks

 

 

 

Message 1 of 2
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX411 background and quick select button text colour change possible?

Hello Sebastian,

welcome back to the Polycom Community.

 

This is not possible as the text color is hard coded.

The community's VoIP FAQ contains this post here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

 

The above explains how you would need to request this including a business plan.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX411 background and quick select button text colour change possible?

Hello Sebastian,

welcome back to the Polycom Community.

 

This is not possible as the text color is hard coded.

The community's VoIP FAQ contains this post here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

 

The above explains how you would need to request this including a business plan.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2