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VVX450 Line keys not showing: lineKey.2.category="Line" lineKey.3.category="Line"

SOLVED
40love
Occasional Contributor

VVX450 Line keys not showing: lineKey.2.category="Line" lineKey.3.category="Line"

I attached 2 images, before and after. 

Before I was able to show 3 lines in line index 1, 2 and 3. 

Now, I only see 1 line. 

As far as I know, the configuration is the same.

What am I doing wrong, how do I get the 3 lines to show in the first 3 keys as before?

Key 1: 130

Key 2: 130

Key 3: 130

If I change to lineKey.reassignment lineKey.reassignment.enabled="0", I can see the lines in the first 3 keys, but that's not what I want.

<reg  reg.1.lineKeys="3" ...



<lineKey
lineKey.1.category="Line"
lineKey.1.index="1"
lineKey.2.category="Line"
lineKey.2.index="2"
lineKey.3.category="Line"
lineKey.3.index="3"
....
>
<lineKey.reassignment lineKey.reassignment.enabled="1">
</lineKey.reassignment>
</lineKey> 
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX450 Line keys not showing: lineKey.2.category="Line" lineKey.3.category="Line

Hello @40love ,

 

Welcome back to the Poly Community.


As you only have a single line it should be:

 

<lineKey
lineKey.1.category="Line"
lineKey.1.index="1"
lineKey.2.category="Line"
lineKey.2.index="1"
lineKey.3.category="Line"
lineKey.3.index="1"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX450 Line keys not showing: lineKey.2.category="Line" lineKey.3.category="Line

Hello @40love ,

 

Welcome back to the Poly Community.


As you only have a single line it should be:

 

<lineKey
lineKey.1.category="Line"
lineKey.1.index="1"
lineKey.2.category="Line"
lineKey.2.index="1"
lineKey.3.category="Line"
lineKey.3.index="1"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2