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VVX500/600: Forward feature

davem2626
Valued Contributor

VVX500/600: Forward feature

Hi there

 

I am just wondering what coding the forward button has within the home menu?  on our VVX5/600's we have:

 

reg.x.serverFeatureControl.cf="1"

 

so the sip server is in control of the forwarding....however...... when selecting the forward button the phone reads "service unavailable".  Is there a way to configure the coding for the button so that you can specify what type of forward it is? ie forward always......

 

USC version is 4.1.6

 

I am wondering if the following is correct:

 

reg.1.serverFeatureControl.activateCodeSequence.cf="*72"

reg.1.serverFeatureControl.deActivateCodeSequence.cf="*73"

 

Cheers

 

Dave

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SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX500/600: Forward feature

Hello Dave,

welcome back.

 

There is quite a detailed post => here <= discussing exactly this in detail.

 

To my knowledge the activateCodeSequencedeActivateCodeSequence is only part of UCS 3.3.1 up to 3.3.5 and is under NDA.

 

I am not aware of this being part of a UCS 4.x.x or 5.x.x software yet.


The above linked post contains a document on page 3 => here <=  that describes the official implementation not using the codes mentioned in your post.

 

This would use the Server based CF and DND. For more details I suggest to work with a Polycom solutions architect.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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