Plantronics + Polycom. Now together as Poly Logo

VVX500/600: How to Disable Feature button from Home page

AmcomIPTel
Occasional Contributor

VVX500/600: How to Disable Feature button from Home page

Hi,

 

We have rolled out many VVX500, we understand that if SCA is enabled, 'Forward' softkey will dissappeared from the main screen.
However, if you press 'Home' button, Purple 'Forward' icon still shown there.

is there any way to remove this icon completely from the phone?

 

Message 1 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX500/600: How to Disable Feature button from Home page

Hello AmcomIPTel,

 

there is currently no way to remove this icon.

 

Please raise a case via your Polycom reseller and/or Polycom support and quote VOIP-87349 as an internal Polycom reference in order to track this issue.

 

Best Regards

 

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2