The VVX500 automatically gives a dial tone and selects a vacant line when you pick up the handset. Can this be customized? I have an executive with a shared line that does not like to have to cancel the open line when picking up a line his assistant has placed on hold.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's