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VVX500 / VVX600 Download Lync Addressbook

Frequent Advisor

VVX500 / VVX600 Download Lync Addressbook



are there any plans to enable the VVX500 / VVX600 to download the Lync Addressbook in the same way that the MS Lync Client does?


This will allow for faster addressbook lookup and mroe importantly to be able to display the Contact Name for incomming caller ID






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Polycom Employee & Community Manager

Re: VVX500 / VVX600 Download Lync Addressbook

Hello Jack,

welcome back to the Polycom Community.


New or planned features are not being discussed in the Polycom community as you require a Non-Disclosure Agreement to be signed before a Polycom sales engineer shares any possible future features.


You will need to work with your Polycom reseller in order to work with an Polycom SE.


The release notes contain details about new features when we release a newer version.


Changes to the currently functionality require a feature request as detailed => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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