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VVX500: how to remove custom softkey in state conference

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Occasional Visitor

VVX500: how to remove custom softkey in state conference

Hi,

 

How to disable custom softkey in conference state?

 

We enable using it only in active state.

Does it mean that active state = conference state for all Polycoms?

Cisco for example split these states on 2 without questions.

 

Using some softkeys in conference state confuses!...

 

<softkey softkey.1.label="Park" softkey.1.action="!callpark" softkey.1.enable="1" softkey.1.precede="1"

softkey.1.use.active="1"

softkey.1.use.alerting="0"

softkey.1.use.dialtone="0"

softkey.1.use.hold="0"

softkey.1.use.idle="0"

softkey.1.use.proceeding="0"

softkey.1.use.setup="0"

/>

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1 REPLY 1
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Polycom Employee & Community Manager

Re: VVX500: how to remove custom softkey in state conference

Hello aanisimov,,

welcome to the Polycom Community.


Our phones (example UCS 4.1.0 Admin Guide) support the following Softkey states:

 

softkey.x.use.active = Display in the active call state
softkey.x.use.alerting = Display in the alerting state
softkey.x.use.dialtone = Display in the dial tone state
softkey.x.use.hold = Display in the hold state
softkey.x.use.idle = Display in the idle state
softkey.x.use.proceeding = Display in the proceeding state
softkey.x.use.setup = Display in the proceeding state

 

Any other requirement / change / addition must be raised via a Feature request as explained => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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