Hi,
How to disable custom softkey in conference state?
We enable using it only in active state.
Does it mean that active state = conference state for all Polycoms?
Cisco for example split these states on 2 without questions.
Using some softkeys in conference state confuses!...
<softkey softkey.1.label="Park" softkey.1.action="!callpark" softkey.1.enable="1" softkey.1.precede="1"
softkey.1.use.active="1"
softkey.1.use.alerting="0"
softkey.1.use.dialtone="0"
softkey.1.use.hold="0"
softkey.1.use.idle="0"
softkey.1.use.proceeding="0"
softkey.1.use.setup="0"
/>
Hello aanisimov,,
welcome to the Polycom Community.
Our phones (example UCS 4.1.0 Admin Guide) support the following Softkey states:
softkey.x.use.active = Display in the active call state softkey.x.use.alerting = Display in the alerting state softkey.x.use.dialtone = Display in the dial tone state softkey.x.use.hold = Display in the hold state softkey.x.use.idle = Display in the idle state softkey.x.use.proceeding = Display in the proceeding state softkey.x.use.setup = Display in the proceeding state
Any other requirement / change / addition must be raised via a Feature request as explained => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services