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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

I  suddenly had somehow a reset of my VVX500. The only thing missing after that where my favorites. 

I read everything but did not find a way to save or export my favorites so that I can load them after such a failure.

 

Is there any way to save or export the favorites from a VVX500?

 

Thanks a lot for your help.

 

Regards

giant

2 REPLIES 2
HP Recommended

Hello Giant,

The community's VoIP FAQ contains this post here:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

 

Above describes how to setup a server so the phone can store / load all made changes.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

 

thanks for your help. I already did all this and everything is saved / exported - except the Favorites.

 

So maybe you know another trick?

 

Thanks

giant

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