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VVX600 Contacts Backup without using Provisioning server

Occasional Contributor

VVX600 Contacts Backup without using Provisioning server

Hi there, the customer environment does not have an Provisioning server deployed.

Would like to check if we can backup the Contact Directory from the phone's local store?

The User has saved huge number of contacts on her phone and we are not sure how to backup and restore these contacts in to a New phone. Thanks

Message 1 of 4
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Polycom Employee & Community Manager

Re: VVX600 Contacts Backup without using Provisioning server

Hello Shankar,

No you cannot do this. I already explained this => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Occasional Contributor

Re: VVX600 Contacts Backup without using Provisioning server

Hi Steffen, thanks for the reply.
Noticed the phone has option to Backup/Restore using the WebUI - wondering why the backup does not include the tiny directory.xml file. Is there any reason behind it ?
Message 3 of 4
Polycom Employee & Community Manager

Re: VVX600 Contacts Backup without using Provisioning server

Hello Shankar,

This is a backup of a configuration and not of the phone.

 

The directory is not the configuration.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4