• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-23-2014 12:40 PM

HP Recommended

Hello Folkert,

 

I have to correct myself. A CX Aries Phone for example sends a DHCP INFORM to the IP of the DHCP server it received its IP from and then sends another DHCP INFORM as a broadcast as well.

 

Our VVX 3PIP implementation currently only sends the Broadcast.

 

It would be helpful if you could raise a Polycom service ticket via your Polycom reseller.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-24-2014 11:03 AM

HP Recommended

Hi Steffen,

I have to check with the customer where those Polycom phones are bought. It could be some website store, I don't know if it's possible to open a ticket there. The customer is changing his network topology so we don't have any problems with this DHCP broadcast thing. So I don't think we will open a Polycom ticket. At least you know of this issue now, so maybe your developers will make the behavior the same as the CX phones in a future firmware. For now thanks for your help, I learned something new! (the remote capture).

Regards,

 

Folkert

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.