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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-02-2014 09:27 AM

HP Recommended

hi,

 

is it possible to take screen shots of the VVX600

 

i want to send round an email explaining to our users how to use the phones and it would be useful to include screenshots that include teh customistations we have made

 

thanks

 

jack

 

6 REPLIES 6

‎09-02-2014 09:29 AM

HP Recommended

Hello Jack,

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.


The community's VoIP FAQ contains this post here:

 

Oct 17, 2011 Question: How can I create a Screen Capture of the phone GUI?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎09-02-2014 09:47 AM

HP Recommended

Hi,

 

i followed the instructions and amended the cfg file as requested - but the url https://XXX.XXX.XXX.XXX/captureScreen does not work.

 

also - in the phone menu - on the VVX600, in Preferences, there is no Screen Capture setting

 

thanks

 

jack

 

Was this reply helpful? Yes No

‎09-02-2014 10:03 AM

HP Recommended

Hello Jack,

 

did you reboot the VVX after importing the file?

 

This is required for a VVX (I added that info to the FAQ).

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-03-2014 07:35 AM

HP Recommended

rebooted now - and the menu preferences.. Screen Capture is there

 

(1) how can you use the cfg file to enable Screen Capture setting?

(2) When I go to https://xxx.xxx.xxx.xxx/captureScreen i am asked for a username/password. what will these be?

 

thanks

 

jack

 

Was this reply helpful? Yes No

‎09-03-2014 07:39 AM

HP Recommended

Hello Jack,

 

the FAQ post contains all answers to your questions.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-03-2014 07:59 AM

HP Recommended

sorry - its all there

 

Username: Polycom

Password: 456

 

This does not automatically allow a User to capture the Screen, the functionality needs to be activated by the Phone User.

 

Note: You need to re-enable the Screen Capture feature after every phone restart or reboot (repeat below).

 

thanks for your help!

Was this reply helpful? Yes No
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