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VVX600 Take A Screenshot

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Frequent Advisor

VVX600 Take A Screenshot

hi,

 

is it possible to take screen shots of the VVX600

 

i want to send round an email explaining to our users how to use the phones and it would be useful to include screenshots that include teh customistations we have made

 

thanks

 

jack

 

Message 1 of 7
6 REPLIES 6
Highlighted
Polycom Employee & Community Manager

Re: VVX600 Take A Screenshot

Hello Jack,

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.


The community's VoIP FAQ contains this post here:

 

Oct 17, 2011 Question: How can I create a Screen Capture of the phone GUI?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 7
Highlighted
Frequent Advisor

Re: VVX600 Take A Screenshot

Hi,

 

i followed the instructions and amended the cfg file as requested - but the url https://XXX.XXX.XXX.XXX/captureScreen does not work.

 

also - in the phone menu - on the VVX600, in Preferences, there is no Screen Capture setting

 

thanks

 

jack

 

Message 3 of 7
Highlighted
Polycom Employee & Community Manager

Re: VVX600 Take A Screenshot

Hello Jack,

 

did you reboot the VVX after importing the file?

 

This is required for a VVX (I added that info to the FAQ).

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 7
Highlighted
Frequent Advisor

Re: VVX600 Take A Screenshot

rebooted now - and the menu preferences.. Screen Capture is there

 

(1) how can you use the cfg file to enable Screen Capture setting?

(2) When I go to https://xxx.xxx.xxx.xxx/captureScreen i am asked for a username/password. what will these be?

 

thanks

 

jack

 

Message 5 of 7
Highlighted
Polycom Employee & Community Manager

Re: VVX600 Take A Screenshot

Hello Jack,

 

the FAQ post contains all answers to your questions.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 7
Highlighted
Frequent Advisor

Re: VVX600 Take A Screenshot

sorry - its all there

 

Username: Polycom

Password: 456

 

This does not automatically allow a User to capture the Screen, the functionality needs to be activated by the Phone User.

 

Note: You need to re-enable the Screen Capture feature after every phone restart or reboot (repeat below).

 

thanks for your help!

Message 7 of 7