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VVX600 Take A Screenshot

Frequent Advisor

VVX600 Take A Screenshot

hi,

 

is it possible to take screen shots of the VVX600

 

i want to send round an email explaining to our users how to use the phones and it would be useful to include screenshots that include teh customistations we have made

 

thanks

 

jack

 

Message 1 of 7
6 REPLIES 6
Polycom Employee & Community Manager

Re: VVX600 Take A Screenshot

Hello Jack,

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.


The community's VoIP FAQ contains this post here:

 

Oct 17, 2011 Question: How can I create a Screen Capture of the phone GUI?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 7
Frequent Advisor

Re: VVX600 Take A Screenshot

Hi,

 

i followed the instructions and amended the cfg file as requested - but the url https://XXX.XXX.XXX.XXX/captureScreen does not work.

 

also - in the phone menu - on the VVX600, in Preferences, there is no Screen Capture setting

 

thanks

 

jack

 

Message 3 of 7
Polycom Employee & Community Manager

Re: VVX600 Take A Screenshot

Hello Jack,

 

did you reboot the VVX after importing the file?

 

This is required for a VVX (I added that info to the FAQ).

 

Best Regards

 

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 7
Frequent Advisor

Re: VVX600 Take A Screenshot

rebooted now - and the menu preferences.. Screen Capture is there

 

(1) how can you use the cfg file to enable Screen Capture setting?

(2) When I go to https://xxx.xxx.xxx.xxx/captureScreen i am asked for a username/password. what will these be?

 

thanks

 

jack

 

Message 5 of 7
Polycom Employee & Community Manager

Re: VVX600 Take A Screenshot

Hello Jack,

 

the FAQ post contains all answers to your questions.

 

Best Regards

 

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 6 of 7
Frequent Advisor

Re: VVX600 Take A Screenshot

sorry - its all there

 

Username: Polycom

Password: 456

 

This does not automatically allow a User to capture the Screen, the functionality needs to be activated by the Phone User.

 

Note: You need to re-enable the Screen Capture feature after every phone restart or reboot (repeat below).

 

thanks for your help!

Message 7 of 7