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VVX600 can only access web admin from the computer connected to the phone

guideclothing
Frequent Advisor

VVX600 can only access web admin from the computer connected to the phone

Hi,

 

i have a number of VVX600 deployed in my Lync environment.

 

when i try to acces the web admin of a VVX handset - i can only access it from the computer that connects into the phone.

 

is there a way in the config file to change this - or to specify IP's that can address the web admin?

 

thanks

 

jack

 

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX600 can only access web admin from the computer connected to the phone

There is no such limitation on the phone and you should work with your network team. Maybe it is a vlan or firewall restriction

Replied from a mobile device
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
guideclothing
Frequent Advisor

Re: VVX600 can only access web admin from the computer connected to the phone

thank-you

 

i was trying from IE11 and this was giving a problem

 

i then tried from Firefox and i got a certificate warming - but it allowed me to proceed and it worked.

 

very strange.

 

thank-you for your reply

 

Jack

Message 3 of 3