Plantronics + Polycom. Now together as Poly Logo

VVX600 change Admin password using cfg file

Frequent Advisor

VVX600 change Admin password using cfg file



i am trying to change the Admin password on my VVX600 using the cfg file - but its not working - the default 456 password is still set.


i am following the instructions in:


<device device.set="1">
<auth device.auth.localAdminPassword.set="1" device.auth.localAdminPassword="123456"/>


what could stop this being applied to the phones?






Message 1 of 4
Polycom Employee & Community Manager

Re: VVX600 change Admin password using cfg file

Hello Jack,


have you tried exporting your configuration in order to see that importing or provisioning has actually loaded this configuration?


In addition you could simply change it on phone phone via the GUI as explained in the FAQ guide and then export the configuration to verify the parameters.


Please also ensure you state the currently used software version.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4

Re: VVX600 change Admin password using cfg file

Hey Jack,


Do you know if any of your configuration is getting applied to the VVX600?  I'm wondering if the phone is not finding your device.cfg file for some reason.  If you are using an FTP server, do you see the VVX600 hit it when it reboots?

Message 3 of 4
Frequent Advisor

Re: VVX600 change Admin password using cfg file

sorry - i had 2 lines in the config file to change the password - the first one was to set it to 456 - which was causing the problem



Message 4 of 4