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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I have a vvx300, 4.1.6h software, and a genband c15 softswitch Rel 11.  I'm trying to get the switch to handle the call forward busy.  I was able to turn call waiting off in the phone, and that worked, but unable to get the phone to send the 486 busy on the second call.  I'm hoping I'm just missing a setting, but haven't found the one yet.

 

Thanks

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Accepted Solutions
HP Recommended

Hello Trav,

welcome to the Polycom Community.

The Phones ability to signal additional calls audibly to the user has nothing to do with the amount of calls the phone can actually handle. i assume you will need to look into calls per line instead.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello Trav,

welcome to the Polycom Community.

The Phones ability to signal additional calls audibly to the user has nothing to do with the amount of calls the phone can actually handle. i assume you will need to look into calls per line instead.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

That was the fix, thanks.  reg.x.callsPerLineKey   I set that to 1.

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