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Voice Recording with Sound Station IP 7000

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Occasional Visitor

Voice Recording with Sound Station IP 7000

We have in our company about 50 SoundStation IP 7000 in use . These are operated at an OpenScape Voice system from . Unify . In the areas used , it is necessary to record the conversations . For this purpose we use a ASC EVOip solution . Is there a way (possibly modified firmware ) to deposit the recording parameters in the conference phones ? Is there generally the possibility the software side, a recording on triggers ?

 

Thx

Matthias

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Polycom Employee & Community Manager

Re: Voice Recording with Sound Station IP 7000

Hello Matthias,

welcome to the Polycom Community.

 

How is this recording triggered?

 

I doubt we would add something like this into this legacy phones but would need to understand what requirements this would have.

 

The phone itself can trigger PUSH and POLL messages so maybe your team could utilize this via an 3rd party application they could write themselves ?

 

We have many of our customers using similar methods to archive out of scope functionalities simply by using our phones enhanced capabilitis.

 

Feb 04, 2013 Question: Can I remotely control the Phone or send content to the Phone?

Answer: The <apps/> parameter can be used to utilize the push server controls and more information can be found => here <=

Nov 24, 2014 Question:Can the Phone send Telephony Event Notifications?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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