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Voicemail Reset

Occasional Visitor

Voicemail Reset

I started a new job and I am trying to set up my voicemail on a Polycom Soundpoint IP450.  It is asking for the password which I never set up so don't have.  Is there a way to reset the password without know the old one?

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Polycom Employee & Community Manager

Re: Voicemail Reset

Hello jnick4,

welcome to the Polycom Community.

The voicemail itself has nothing to do with Polycom and you would need to ask whoever setup the system itself or a work colleague.


Polycom does not provide a voice mail functionality and there are already several posts on this that can be found using the community search => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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