I started a new job and I am trying to set up my voicemail on a Polycom Soundpoint IP450. It is asking for the password which I never set up so don't have. Is there a way to reset the password without know the old one?
The voicemail itself has nothing to do with Polycom and you would need to ask whoever setup the system itself or a work colleague.
Polycom does not provide a voice mail functionality and there are already several posts on this that can be found using the community search => here <=
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Polycom Global Services
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's