I have a 450 that plays the voicemail waiting audible notification about every 30 seconds. When is this set at in the files that I can change the duration to 60 minutes. I thought in the past that is what it did by default but I am not able to find where this is set.
this is the standard behavior as far as I am aware.
Checking this with an Asterisk 1.8 Server in the lab the Phone sends a registration with an expire of 3600 seconds.
The server replies with a 200 OK but sets the expire to 145 seconds.
The phone usually re-registers 30 seconds before the expire and the server then sends a notify with the message count.
The phone then play's a tone.
If your servers expiry time is shorter the tone will appear more frequent.
As far as I understand this is working as designed and you would need to work with your Polycom reseller to raise any change as a feature request.
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's