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Volume of the handset, speaker and ringer

SOLVED
Advisor

Volume of the handset, speaker and ringer

Hello , Nice Day

 

i Have a question 

 

Is there any way to increase the volume of the headset by default, also I want to increase the volume of the ringing of the phone

 

Thank you 

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
Polycom Employee & Community Manager

Re: Volume of the handset, speaker and ringer

Hello J.Silva,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.

Please also include what phone model you use.

 

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
4 REPLIES 4
Polycom Employee & Community Manager

Re: Volume of the handset, speaker and ringer

Hello J.Silva,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.

Please also include what phone model you use.

 

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
Advisor

Re: Volume of the handset, speaker and ringer

Hi, Steffen Baier, thank you for the quick respones

The model of the phone that i use is a Polycom VVX500 Version 5.4.2 D, I know the user can turn the volume up

What I want is by Default the first time, the volume goes max, if the user decide tu turn down it stays that way, but the first time, to be in max volume

 

Is there any way to to that?

 

Regards

Message 3 of 5
Advisor

Re: Volume of the handset, speaker and ringer

Hi

 

I found one configuration line that the ringin volume dont change when I restart of the telephone

 

The line is: feature.nonVolatileRingerVolume.enabled="1">


Can I use the same settings with the speaker and the handset?

 

 

Regards 

 

 

Message 4 of 5

Re: Volume of the handset, speaker and ringer

Note: The following parameters apply to UC 6.x and above. They are untested with previous versions.

 

## User In-Call Volume Settings
## number min -90 max 90 default -20

 

## Receive (Speaker)

voice.gain.rx.analog.handset
voice.gain.rx.analog.handset.sidetone
voice.gain.rx.digital.handset

voice.gain.rx.analog.headset
voice.gain.rx.analog.headset.sidetone
voice.gain.rx.digital.headset

 

## Transmit (Mic)
voice.gain.tx.analog.handset
voice.gain.tx.digital.handset
voice.gain.tx.analog.headset
voice.gain.tx.digital.headset

 

## Keep volume at user-set level

voice.volume.persist.usbHeadset="1"
voice.volume.persist.usb.handsfree="1"
voice.volume.persist.bluetooth.headset="1"
voice.volume.persist.handsfree="1"
voice.volume.persist.handset="1"

 

Hope this helps someone!

Message 5 of 5