I've got some WX311 phones in our factory that the default low trill ring tone is too soft for people to hear.
I went into one of these WX311 phones and tried all the default ring tones in the phone and the LoudRing.wav was the best one. However though I selected it, when a call comes into the phone it will still play the low trill ring.
I've tried rebooting the phone after making the change but it still won't play when a call comes in.
Update - Still not solved, but I tried this on another WX311 phone that also has a DID number attached and the wav file will play for an external call coming in, but an internal call coming in will still only play the low trill ring.
Need to figure why the internal calls won't use the wav file.
Hello @stevev967 ,
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Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?
Resolution: Please check => here <=
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Hi, could your PBX be distinguishing external and internal calls?
Could you test the phone with a different subscriber perhaps?