We are starting to put phones with USB profiles on Wi-Fi. I have a few test phones in my office. They are getting full bars to one less then full and about every hour I hear a loud "growl" from the phone and when I look over there is a ? on the Wi-Fi signal, and the skype symbol shows up instead of the clock and then goes back to full bars and time comes back. I am not sure why they would lose Wi-Fi. They are all on firmware version 188.8.131.5262 AD. Would any of the new firmware updates help with this?
Thank you in advance for any help!
it would be of interest what type of WiFi is being used. Especially if the setup is making use of the session timer.
replied via a mobile device
Hello @Chris_N ,
The question was more about the make and what type aka if this is a company-wide WiFi network. I have seen the disconnect before in Cisco setups utilizing the Session Timer. This is not supported on the Trio and therefore you see the hourly drop.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.