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XML API HTTP URI push - simulate blind transfer on VVX

Occasional Visitor

XML API HTTP URI push - simulate blind transfer on VVX

Hi

 

I'm playing with the XML API and HTTP URI Push to create call flows ultimately for automated testing purposes. I'm a bit baffled on how to simulate a blind transfer as to do it on the phone itself requires a long press of the transfer button to get a sub menu.

 

If the solution is to change the default action of the transfer button, could someone please supply an example XML to push as the document "Web Application Developer's Guide for Polycom Phones" for UCS software 5.0.0 shows the ActionType Action in Table 6: Supported Internal URIs but doesn't show any examples.

 

Thanks in Advance

 

Ish

Message 1 of 5
4 REPLIES
Polycom Employee & Community Manager

Re: XML API HTTP URI push - simulate blind transfer on VVX

Hello Ish,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Feb 04, 2013 Question: Can I remotely control the Phone or send content to the Phone?

Answer: The <apps/> parameter can be used to utilize the push server controls and more information can be found => here <=

 

The above has plenty of examples but a blind transfer is not one of them.

 

In addition to the above there is an REST API which is not yet officially supported. You should contact your Polycom reseller so they can get that information for you as this should do what you need.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 5
Polycom Employee & Community Manager

Re: XML API HTTP URI push - simulate blind transfer on VVX

Hello Ish,

realized you work for one of our partners so I send details via Email.


Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 3 of 5
Highlighted
Occasional Contributor

Re: XML API HTTP URI push - simulate blind transfer on VVX

Hi Steiffen,

I'm automating the same, After sendiing PUSH request to press "Transfer" soft key , I have to push the "forward to" or "destination " number inorder to make the transfer. How to send the digits of forward to number and transfer the call after pressing Transfer Softkey through HTTP Push.

 

Thanks,

Pradeep 

Message 4 of 5
Polycom Employee & Community Manager

Re: XML API HTTP URI push - simulate blind transfer on VVX

Hello Pradeep,

welcome back to the Polycom Community.

The ability's of the PUSH functionality are limited especially on the new VVX phones as some UI Items cannot be reached via a softkey.

 

If you work for the organisation your email is registered to I suggest you contact your Polycom Sales Engineer so you can get access to the REST API.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 5 of 5