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XML API HTTP URI push - simulate blind transfer on VVX

IshMalik
Occasional Visitor

XML API HTTP URI push - simulate blind transfer on VVX

Hi

 

I'm playing with the XML API and HTTP URI Push to create call flows ultimately for automated testing purposes. I'm a bit baffled on how to simulate a blind transfer as to do it on the phone itself requires a long press of the transfer button to get a sub menu.

 

If the solution is to change the default action of the transfer button, could someone please supply an example XML to push as the document "Web Application Developer's Guide for Polycom Phones" for UCS software 5.0.0 shows the ActionType Action in Table 6: Supported Internal URIs but doesn't show any examples.

 

Thanks in Advance

 

Ish

Message 1 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: XML API HTTP URI push - simulate blind transfer on VVX

Hello Ish,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Feb 04, 2013 Question: Can I remotely control the Phone or send content to the Phone?

Answer: The <apps/> parameter can be used to utilize the push server controls and more information can be found => here <=

 

The above has plenty of examples but a blind transfer is not one of them.

 

In addition to the above there is an REST API which is not yet officially supported. You should contact your Polycom reseller so they can get that information for you as this should do what you need.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: XML API HTTP URI push - simulate blind transfer on VVX

Hello Ish,

realized you work for one of our partners so I send details via Email.


Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 5
Pradeep123
Occasional Contributor

Re: XML API HTTP URI push - simulate blind transfer on VVX

Hi Steiffen,

I'm automating the same, After sendiing PUSH request to press "Transfer" soft key , I have to push the "forward to" or "destination " number inorder to make the transfer. How to send the digits of forward to number and transfer the call after pressing Transfer Softkey through HTTP Push.

 

Thanks,

Pradeep 

Message 4 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: XML API HTTP URI push - simulate blind transfer on VVX

Hello Pradeep,

welcome back to the Polycom Community.

The ability's of the PUSH functionality are limited especially on the new VVX phones as some UI Items cannot be reached via a softkey.

 

If you work for the organisation your email is registered to I suggest you contact your Polycom Sales Engineer so you can get access to the REST API.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 5