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adding contact to Local directory


adding contact to Local directory



Since I upgrade to UCS 5.3.0 my VVX (300/500), I can't add any contact in the phone local directory

when I go through the phone to local directory, I don't have anymore the "ADD button" (the + sign)


is there any parameter to enable/disable in the config ?


best regards


Message 1 of 3
Polycom Employee & Community Manager

Re: adding contact to Local directory

Hello Kakiman,

The + sign would only appear on the VVX500/600 where the VVX300 or VVX400 would have the ADD Softkey.


Jun 17, 2015 Question:How can I add  a Speed Dial to the Phone?

Resolution: Please check => here <=


The above FAQ post shows this in comparison between a VVX500 and a SPIP Phone.


Did you add any specific configuration like read only directory or others as this may affect it.


Please reach out to our support team via the known methods so we can assist you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Message 2 of 3

Re: adding contact to Local directory

Found it ! thanks

Message 3 of 3