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bootrom/Updater missing IP6000/IP7000

Occasional Visitor

bootrom/Updater missing IP6000/IP7000

I have a question as to what the impacts are of not including the updater file when upgrading the UC software. We upgraded to the UC software 4.0.14 but we never included the updater(bootrom) file 5.0.14.  All the IP6000/IP7000 are running at least 4.x bootroom. I am assuming we will need to upgrade the updater but wanted to understand the difference in versions. 

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Polycom Employee & Community Manager

Re: bootrom/Updater missing IP6000/IP7000

Hello @avayadude97 ,


Welcome to the Poly Community.

It is not always necessary to update both the SIP and BootROM/Updater but check >here<


The above contains the current latest supported 4.0.15 and Updater 5.0.15 for both the IP6000 and IP7000

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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