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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Is it possible to set a call waiting tone that would alert you of an incoming call while you are already on a call?

The SoundPoint IP 650 user guide only says that "you may hear a call waiting tone" (pg 56).

 


I have been having problems with missing calls while I'm on another call... since there's no tone to alert me that there's an incoming call, if I'm looking at something on the computer or my gaze is elsewhere away from the phone, I don't see the phone screen lighting up with the incoming caller.


3 REPLIES 3
HP Recommended

Hello kenne120,

welcome to the Polycom Community.

The community's VoIP => FAQ <= contains this post here:

 

Sep 26, 2013 Question: How can I disable the call waiting tone or change the tone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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Thank you Steffen! I was able to resolve the issue. 

HP Recommended

kennel120 all you can do is have the call waiting tone be the rington.

 

I find it that it would be useful if you can actually change the rington itself ????

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