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- Poly Phones
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- change dial string with some BLF button push
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11-23-2016 10:01 AM
My back end server requires one string for directed call pickup, and another string for picking up a parked call.
To pick up a ringing blf I can push the BLF key and it works, however for my call park's I need to have a different prefix used, or a way to set the whole string.
Is there a config to make pushing an automic BLF be different than pushing a normal blf?
by changing this value I can make either by BLF or my park/pickup work
call.directedCallPickupString="*99"
What can I change to make both work?
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11-23-2016 12:57 PM
Hello SageMajor,
welcome back to the Polycom Community.
Apart from the fact that you neither posted what Polycom phone model or software version used I can answer this request with a no.
It is either one or the other.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-23-2016 12:57 PM
Hello SageMajor,
welcome back to the Polycom Community.
Apart from the fact that you neither posted what Polycom phone model or software version used I can answer this request with a no.
It is either one or the other.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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