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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

My back end server requires one string for directed call pickup, and another string for picking up a parked call.

 

To pick up a ringing blf I can push the BLF key and it works, however for my call park's I need to have a different prefix used, or a way to set the whole string.

 

Is there a config to make pushing an automic BLF be different than pushing a normal blf?

 

by changing this  value I can make either by BLF or my park/pickup work

call.directedCallPickupString="*99"

 

What can I change to make both work?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello SageMajor,

welcome back to the Polycom Community.

Apart from the fact that you neither posted what Polycom phone model or software version used I can answer this request with a no.

 

It is either one or the other.


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello SageMajor,

welcome back to the Polycom Community.

Apart from the fact that you neither posted what Polycom phone model or software version used I can answer this request with a no.

 

It is either one or the other.


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.