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change dial string with some BLF button push

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SageMajor
Occasional Contributor

change dial string with some BLF button push

My back end server requires one string for directed call pickup, and another string for picking up a parked call.

 

To pick up a ringing blf I can push the BLF key and it works, however for my call park's I need to have a different prefix used, or a way to set the whole string.

 

Is there a config to make pushing an automic BLF be different than pushing a normal blf?

 

by changing this  value I can make either by BLF or my park/pickup work

call.directedCallPickupString="*99"

 

What can I change to make both work?

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Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: change dial string with some BLF button push

Hello SageMajor,

welcome back to the Polycom Community.

Apart from the fact that you neither posted what Polycom phone model or software version used I can answer this request with a no.

 

It is either one or the other.


Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: change dial string with some BLF button push

Hello SageMajor,

welcome back to the Polycom Community.

Apart from the fact that you neither posted what Polycom phone model or software version used I can answer this request with a no.

 

It is either one or the other.


Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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