I am getting error on my Polycom device Soundpoint ip301 "couldnot contact boot server using existing config" and later "0004f2191d54.cfg". I tried to rest it to factory setting but still giving same error message. Kindly Suggest.
welcome to the Polycom Community.
The communitys VoIP FAQ contains this post here:
Oct 7, 2011 Question: I get the error Message “Could not contact boot server” on my phones screen
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
I am sorry to say but this solution didnt worked. May be i am doing some thing wrong. But i didnt find the shown setups on My Device. I am using Soundpoint ip301 Model. Kindly suggest
the screenshots shown in the linked post are from out current products. Your SPIP301 is end of sale / life and a very old phone.
As explained in the post you will need a provisioning server and the software for the SPIP301.
The latest supported software is SIP 3.1.8 and can be found => here <=
Please use the FAQ as it explains everything.