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default image VVX410

SOLVED
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Occasional Contributor

default image VVX410

Hello I have the Polycom VVX410, I would like to know how to replace the default image from the factory image so that when I power up all the phones it will pull down the new custom image.

Thank you!

Message 1 of 6
1 ACCEPTED SOLUTION

Accepted Solutions
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Valued Contributor

Re: default image VVX410

Hi tbagalini

 

Please see my post:

 

http://community.polycom.com/t5/VoIP/Custom-background-image-on-VVX/m-p/45539#M6947

 

depending on your PBX you can do the following:

 

in phone%BWDEVICEID%.cfg:

 

  <bg>
     <bg.color.VVX410.selection bg.color.VVX410.selection="2,2" />
     <bg.color.VVX410.bm.2.name bg.color.VVX410.bm.2.selection="location of image file.jpeg" />
     <bg.color>
      <bg.color.selection bg.color.selection="2,2" />
      <bg.color.bm.2.name bg.color.bm.2.name="location of image file.jpeg" />
    </bg.color>
    <bg.VVX410>
      <bg.VVX410.color.selection bg.VVX410.color.selection="2,2" />
      <bg.VVX410.color.bm.2.name bg.VVX410.color.bm.2.name="location of image file.jpeg" />
    </bg.VVX410>
    <bg.hiRes>
      <bg.hiRes.color>
        <bg.hiRes.color.bm.2.name bg.hiRes.color.bm.2.name="location of image file.jpeg" />
        <bg.hiRes.color.bm.2.em.name bg.hiRes.color.bm.2.em.name="" />
      </bg.hiRes.color>
    </bg.hiRes>
  </bg>

 

The image needs to be 320 x 240 pixels

 

Hope this helps

 

Dave

View solution in original post

Message 3 of 6
5 REPLIES 5
Polycom Employee & Community Manager

Re: default image VVX410

Hello tbagalini,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Feb 2, 2012 Question: How can I change the factory provide screen background JPG's?

Resolution: Please check => here <=

 

Above should explain in detail how to utilize the functionality.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
Highlighted
Valued Contributor

Re: default image VVX410

Hi tbagalini

 

Please see my post:

 

http://community.polycom.com/t5/VoIP/Custom-background-image-on-VVX/m-p/45539#M6947

 

depending on your PBX you can do the following:

 

in phone%BWDEVICEID%.cfg:

 

  <bg>
     <bg.color.VVX410.selection bg.color.VVX410.selection="2,2" />
     <bg.color.VVX410.bm.2.name bg.color.VVX410.bm.2.selection="location of image file.jpeg" />
     <bg.color>
      <bg.color.selection bg.color.selection="2,2" />
      <bg.color.bm.2.name bg.color.bm.2.name="location of image file.jpeg" />
    </bg.color>
    <bg.VVX410>
      <bg.VVX410.color.selection bg.VVX410.color.selection="2,2" />
      <bg.VVX410.color.bm.2.name bg.VVX410.color.bm.2.name="location of image file.jpeg" />
    </bg.VVX410>
    <bg.hiRes>
      <bg.hiRes.color>
        <bg.hiRes.color.bm.2.name bg.hiRes.color.bm.2.name="location of image file.jpeg" />
        <bg.hiRes.color.bm.2.em.name bg.hiRes.color.bm.2.em.name="" />
      </bg.hiRes.color>
    </bg.hiRes>
  </bg>

 

The image needs to be 320 x 240 pixels

 

Hope this helps

 

Dave

View solution in original post

Message 3 of 6
Highlighted
Occasional Visitor

Re: default image VVX410

Hi,

I changed default image with company logo, but it's on white background and now text on a screen unreadeble.

Could you advice how can I change text color?

Thank you.

Message 4 of 6
Highlighted
Polycom Employee & Community Manager

Re: default image VVX410

Hello Korso,

welcome to the Polycom Community.

The Text is as it is and cannot be changed in color.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 6
Highlighted
Occasional Visitor

Re: default image VVX410

Got it, thank you

Message 6 of 6