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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello I have the Polycom VVX410, I would like to know how to replace the default image from the factory image so that when I power up all the phones it will pull down the new custom image.

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi tbagalini

 

Please see my post:

 

http://community.polycom.com/t5/VoIP/Custom-background-image-on-VVX/m-p/45539#M6947

 

depending on your PBX you can do the following:

 

in phone%BWDEVICEID%.cfg:

 

  <bg>
     <bg.color.VVX410.selection bg.color.VVX410.selection="2,2" />
     <bg.color.VVX410.bm.2.name bg.color.VVX410.bm.2.selection="location of image file.jpeg" />
     <bg.color>
      <bg.color.selection bg.color.selection="2,2" />
      <bg.color.bm.2.name bg.color.bm.2.name="location of image file.jpeg" />
    </bg.color>
    <bg.VVX410>
      <bg.VVX410.color.selection bg.VVX410.color.selection="2,2" />
      <bg.VVX410.color.bm.2.name bg.VVX410.color.bm.2.name="location of image file.jpeg" />
    </bg.VVX410>
    <bg.hiRes>
      <bg.hiRes.color>
        <bg.hiRes.color.bm.2.name bg.hiRes.color.bm.2.name="location of image file.jpeg" />
        <bg.hiRes.color.bm.2.em.name bg.hiRes.color.bm.2.em.name="" />
      </bg.hiRes.color>
    </bg.hiRes>
  </bg>

 

The image needs to be 320 x 240 pixels

 

Hope this helps

 

Dave

View solution in original post

5 REPLIES 5
HP Recommended

Hello tbagalini,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Feb 2, 2012 Question: How can I change the factory provide screen background JPG's?

Resolution: Please check => here <=

 

Above should explain in detail how to utilize the functionality.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi tbagalini

 

Please see my post:

 

http://community.polycom.com/t5/VoIP/Custom-background-image-on-VVX/m-p/45539#M6947

 

depending on your PBX you can do the following:

 

in phone%BWDEVICEID%.cfg:

 

  <bg>
     <bg.color.VVX410.selection bg.color.VVX410.selection="2,2" />
     <bg.color.VVX410.bm.2.name bg.color.VVX410.bm.2.selection="location of image file.jpeg" />
     <bg.color>
      <bg.color.selection bg.color.selection="2,2" />
      <bg.color.bm.2.name bg.color.bm.2.name="location of image file.jpeg" />
    </bg.color>
    <bg.VVX410>
      <bg.VVX410.color.selection bg.VVX410.color.selection="2,2" />
      <bg.VVX410.color.bm.2.name bg.VVX410.color.bm.2.name="location of image file.jpeg" />
    </bg.VVX410>
    <bg.hiRes>
      <bg.hiRes.color>
        <bg.hiRes.color.bm.2.name bg.hiRes.color.bm.2.name="location of image file.jpeg" />
        <bg.hiRes.color.bm.2.em.name bg.hiRes.color.bm.2.em.name="" />
      </bg.hiRes.color>
    </bg.hiRes>
  </bg>

 

The image needs to be 320 x 240 pixels

 

Hope this helps

 

Dave

HP Recommended

Hi,

I changed default image with company logo, but it's on white background and now text on a screen unreadeble.

Could you advice how can I change text color?

Thank you.

HP Recommended

Hello Korso,

welcome to the Polycom Community.

The Text is as it is and cannot be changed in color.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Got it, thank you

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