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dial plan rule writing

Kakiman
Advisor

dial plan rule writing

Hello

 

Running UCS 5.3.0 on VVX 300/500, and I want to forbid users to dial numbers from the phone.

Is there any dial plan rule I could write to do this ?

 

thanks

best regards

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: dial plan rule writing

Hello Kakiman,

I am only aware about locking the phone and adding up to 5 emergency numbers. This requires to enter the PIN to be able to receive a call at present.

 

You could look at the digitmap but I struggle to understand why an end point should be responsible preventing numbers from being dialed when this is so much easier to do on the switch end.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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Message 2 of 3
Kakiman
Advisor

Re: dial plan rule writing

 Hi Steffen,

 

thanks for your answer.

 

In fact, it is for a specific profile of users, whom we allow to receive calls but not to place.

On the server side, I can prevent from dialing all type of external calls but not "internal" calls (users to users calls)

 

that's why I was looking for a solution through phone's digitmap

I found in UCS document the possibility to replace some digits, but if you have an other way, i would be happy

 

thanks

 

Message 3 of 3