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echo cancellation revert after reboot

Occasional Advisor

echo cancellation revert after reboot

device info


Phone Information
Phone ModelVVX 201
Part Number3111-40450-001 Rev:A
MAC Address64:16:7F:8B:14:05
IP ModeIPv4
IP Address172.16.16.191
UC Software Version5.5.2.9374
Updater Version5.7.2.21930

i have provisioning phone I'm using 


attributes for enable/disable echo cancellation but it reverts back to the previous config after reboot .

Message 1 of 2
Polycom Employee & Community Manager

Re: echo cancellation revert after reboot

Hello @milansuthar 


Welcome back to the Poly community. As already explained >here< you  have marked >here< and >here< as solution provided.


What was the actual solution for >here<?


Without this, the marked post has no meaning and does not help anybody.


For >here< the suggestions where to get this into support and/or work with Broadsoft.


Again which was your solution for the issue?


Prior to explaining and documenting this, we will not be able to answer or try and help you with your new issue.


Best Regards


Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2