Hello Anton,
welcome to the Polycom Community.
This is not something we share with End Customers and the interpretation of the logs depends on the phone model's and software.
Sometimes its erroneous error messages that are printed into the log.
We would need to look at this from a support perspective and the scenario when this happens.
I believe your reseller is Westcon so please go ahead if you have any issues with your yet unknown phone model / software and work this via them.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
