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explains syslog messages

Anton Arnhard
Visitor

explains syslog messages

Is there a manual that explains syslog messages ? for example:

 

app1 |4|00|Event: Unrecognizable key - appKeyFunc = 327, scan code 0

 

or this one

 

 

so |4|00|[SoMediaSessC]: Unexpected Event: State: SoMediaSessStateOffering, Event: SoMediaSessEvLclIceCallCompletionStatusAvailable (0x41a9f558)
 

Or this one

 

drvAlsaBCM11107UnsetOutput: Invalid audio route, termination = 9

 

Or this one

 

so |5|00|drvCodecAudio: too many write errors. Disconnecting from play device.

 

enz.....

 



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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: explains syslog messages

Hello Anton,

welcome to the Polycom Community.

This is not something we share with End Customers and the interpretation of the logs depends on the phone model's and software.

 

Sometimes its erroneous error messages that are printed into the log.

 

We would need to look at this from a support perspective and the scenario when this happens.

 

I believe your reseller is Westcon so please go ahead if you have any issues with your yet unknown phone model / software and work this via them.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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