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flashing warning triangle with US 5.5.1

flashing warning triangle with US 5.5.1

Phone Information
Phone Model VVX 500
Part Number 3111-44500-001 Rev:A
MAC Address 00:04:F2:BC:D4:EA
IP Mode IPv4
IP Address 192.168.1.124
UC Software Version 5.5.0.20556
Updater Version 5.7.0.18267

 

In an old post I saw:

Jan 22, 2015 Question: How can I clear the warning indication / triangle or get details on the nature of an error?
Resolution: You can verify this via Menu => Settings => Status => Diagnostic => Warnings

 

There is no Status in Menu+>Settings. But after clearing the logs, this is what I got:

 

0901140644|cfg |5|00|Web||ParamParser|Parameter array dimension is unsupported: ""(4136)
0901140720|cfg |5|00|Prm|Parameter up.cfgUniqueLineLabel requested type 2 but is of type 7
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1 REPLY 1
Polycom Employee & Community Manager

Re: flashing warning triangle with US 5.5.1

Hello markcrobinson,

welcome to the Polycom Community.

The Software you are using is no longer supported to I recommend to update to at least 5.6.0 or at least 5.5.2

 

The FAQ article should still be correct but the log messages you see have nothing to do with the warning triangle.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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