Hello markcrobinson,
welcome to the Polycom Community.
The Software you are using is no longer supported to I recommend to update to at least 5.6.0 or at least 5.5.2
The FAQ article should still be correct but the log messages you see have nothing to do with the warning triangle.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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