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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

In firmware 3.2.7 and prior, the following configuration setting was used to enable or disable the idleDisplay.

 

<sip>

    <indicators ind.idleDisplay.enabled="0" />

</sip>

 

If it was disabled, the screens on my 320- and 330-series phones would have a two-line date and time display, like the attached "idleDisplay disabled" picture.

 

How do I get the screen on my IP 32x/33x series phones to look like the "idleDisplay disabled" example when running the UC firmware? I realize that <indicators/> went away, but I can't figure out how to adjust the screen layout. I've been through the 3.3.0 Admin Guide and can't find the equivalent configuration parameter, nor did I find any help on these forums. If I've somehow missed something that already covers this, please point me in the right direction.

 

I have a lot of people who are used to the larger date and time. I think people would have a very difficult time adjusting to the single-line display (see the "idleDisplay enabled" attachment).

 

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for nudging me in the right direction, Steffen. Turns out I didn't have a parameter configured correctly.

 

For anyone else who runs into this, using this parameter will make the phone display the small date and time on a single line:

 

    <polycomConfig>
        <bitmap bitmap.idleDisplay.name.SPIP335="http://xxx.xxx.xxx.xxx/logo-uc-ip33x.bmp" />

    </polycomConfig>

 

Configuring it this way will display the date and time on two lines, with a large clock:

 

    <polycomConfig>
        <bitmap bitmap.idleDisplay.name.SPIP335="" />

    </polycomConfig>

 

Thanks!

View solution in original post

2 REPLIES 2
HP Recommended

Hello Aaron,

welcome to the Polycom Community.

Just running UCS 3.3.5 on a SPIP331 with two lines shows the screen as you would like it:

 

image

 

Maybe you used some old incompatible parameters from pre UCS 3.3.0

 

Check the cfgUtility as described in the FAQ.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks for nudging me in the right direction, Steffen. Turns out I didn't have a parameter configured correctly.

 

For anyone else who runs into this, using this parameter will make the phone display the small date and time on a single line:

 

    <polycomConfig>
        <bitmap bitmap.idleDisplay.name.SPIP335="http://xxx.xxx.xxx.xxx/logo-uc-ip33x.bmp" />

    </polycomConfig>

 

Configuring it this way will display the date and time on two lines, with a large clock:

 

    <polycomConfig>
        <bitmap bitmap.idleDisplay.name.SPIP335="" />

    </polycomConfig>

 

Thanks!

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