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initiate a call timeout

Occasional Visitor

initiate a call timeout

Is there a way to change the initiate call timeout?  Phone is dialing the number before user can fully enter the number it seems to be set for 4 seconds and if they have to look back and forth at a number on a business card it dials before they are ready.

Message 1 of 3
Occasional Visitor

Re: initiate a call timeout

Sorry this is on an IP560 phone

Message 2 of 3
Polycom Employee & Community Manager

Re: initiate a call timeout

Hello rickk,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference

ResolutionPlease check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 3 of 3