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ip 650 call transfer

mateusz0306
Occasional Contributor

ip 650 call transfer

Hello,

 

Can anybody tell me how to transfer call from eg 2 line to 3 line because I can't do it. Phone only transfer call to 1 line. 

 

Thanks in advance for responce

 

Regards,

Mathew

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: ip 650 call transfer

Hello Mathew,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

 

It would also be useful if you could describe the method you have tried.

 

I would assume this would be more a conference than a transfer dialing on another line and then connecting the call.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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