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ip 650 reconfiguation and Flash Memeory

jleslie
Occasional Visitor

ip 650 reconfiguation and Flash Memeory

Hey there I have the IP 650 SoundPoint and we recently got our own phone system and I cannot get the phone to get to where I can manually put in or to do a complete flash of memory .  We have tried to reboot then hit 468* and the it looks for server and what not and comes back to can not find, what can I do to get this to work? Thanks

Message 2 of 6
5 REPLIES 5
jleslie
Occasional Visitor

Re: Polycom IP 550/650 bootrom/SIP software upgrade path

Hey there I have the IP 650 SoundPoint and we recently got our own phone system and I cannot get the phone to get to where I can manually put in or to do a complete flash of memory .  We have tried to reboot then hit 468* and the it looks for server and what not and comes back to can not find, what can I do to get this to work? Thanks

Message 1 of 6
jleslie
Occasional Visitor

Re: ip 650 reconfiguation and Flash Memeory

how do you flash the firmware????

Message 3 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: ip 650 reconfiguation and Flash Memeory

Hello jleslie,

welcome to the Community.

We kindly encourage users in the FAQ to use the search function first before posting a new Issue as many questions have already been answered.

 

I have also moved your seperate post into one post.

 

Please get back if the FAQ does not solve your issue.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
Hycomp
Occasional Visitor

Re: ip 650 reconfiguation and Flash Memeory

It would have been helpful if you said where the answers were found the the FAQ section.

Message 5 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: ip 650 reconfiguation and Flash Memeory

Hello Hycomp,

 

welcome to the Polycom community.

 

It would be helpful if you could be more specific in your query and post a new Post so I or other members of the community can point/direct you to the right area.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6