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is UC Software 4.0.13 still supported

SOLVED
VoIPonaught
Frequent Advisor

is UC Software 4.0.13 still supported

I've noticed that 4.0.13 is missing from the SIP download Matrix page, though still present in the latest software.

 

I'd like to confirm if it's still supported (for HD phones and SoundStations/Duo) or we should use previous version - 4.0.12 or 4.0.11?

 

Thank you

Message 1 of 6
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: is UC Software 4.0.13 still supported

Hello @VoIPonaught,

as already stated in my original reply this is a simply fault in the matrix.

 

The latest software versions are always listed => here <= and 4.0.13 is there.

 

I reported this internally to get this addressed.

 

Best Regards

Steffen Baier

Polycom Global Services

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 5 of 6
5 REPLIES 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: is UC Software 4.0.13 still supported

Hello @VoIPonaught,

welcome back to the Polycom Community.

I have not heard the opposite.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
Polycom Video EP PLM
Polycom Employee & Moderator

Re: is UC Software 4.0.13 still supported

There are a couple of interop matrixes that are available to confirm software versions.

 

For the voice products it is located at Voice SIP software release matrix

 

And for video products it is at Software interop matrix - Video, VVX and Trio products

Message 3 of 6
VoIPonaught
Frequent Advisor

Re: is UC Software 4.0.13 still supported

Well, 4.0.13 disappeared from the SIP Matrix (I don't see following your link) that's why I opened this topic, wondering if it's been discontineued or some bugs are found.

Message 4 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: is UC Software 4.0.13 still supported

Hello @VoIPonaught,

as already stated in my original reply this is a simply fault in the matrix.

 

The latest software versions are always listed => here <= and 4.0.13 is there.

 

I reported this internally to get this addressed.

 

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 5 of 6
VoIPonaught
Frequent Advisor

Re: is UC Software 4.0.13 still supported

Thank you for clarification!

Message 6 of 6